Privacy Policy

1. Overview

Computex Technology Solutions (“Computex”) is sensitive to privacy issues on the Internet. We believe it is important that you understand how we treat the information you may provide to us. This privacy statement applies to information collected by the website Computex manages and controls, including Computex-inc.com.

In the normal course of business, we will collect both personal information about you and non-personal information associated with you. We will always endeavor to protect this information, hold it in confidence, and protect it from theft. In general, we utilize both non-personal and personally identifiable information that you provide to us or that we collect in the normal course of business to communicate with you about our service and product offerings and deliver those offerings in an efficient manner. For these purposes, Computex employees, authorized contractors and third-party agents will have access to some or all of this non-personal and personally identifiable information.

Unless specifically stated otherwise, the information you provide or that is associated with you is never shared with anyone other than Computex employees, authorized contractors and agents. Computex never trades or sells its personal information except as provided in this policy.

2. How We Gather Information

Computex and its affiliates gather and store information in many ways, including but not limited to the following:
Your Computex Account: To save you time and make our services even easier to use, you may create a Computex account using your personal information and contacting Computex directly at help@computex-inc.com. The Computex account saves your information and references it to your email address and password. The next time you visit the Computex website, you can simply enter your email address and password. If you purchase a product or service from us, we request certain personally identifiable information from you on our purchase order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date) though Computex does not retain credit card information after your transaction is completed. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. We also use the mailing address to send you other items of interest.

Event registration: When you register online for an event, we collect the information you provide us, including your name, contact information, and attendance information. We use this information to ensure that you are properly registered for the event you have selected or have been invited to, and to notify you about other events that may be of interest to you. We also use this information in the course of fulfilling our obligations to provide the event agenda to you, including providing you event materials and contacting you with respect to the event itself. In addition, event evaluation forms, together with the identity of the person completing the evaluation, may be made available to Computex employees responsible for evaluating the quality of the event, including the presenters themselves.

Contracted service-providers: Computex may use outside vendors or third parties to provide services on our behalf. These outside vendors or third parties may collect and store information, however this information will be used in accordance with this privacy policy. All outside vendors or third parties agree prior to protect the privacy and security of Protected Information according to all applicable laws and regulations, by commercially-acceptable standards, and no less rigorously than it protects its own confidential information, but in no case less than reasonable care.

Co-sponsoring organizations: Some Computex events are co-sponsored by other organizations. Examples include events that are held in conjunction with private industry, agencies, organizations, or education institutions. When you register for one of these events, the co-sponsoring organization may have access to your registration data. The co-sponsor may use this information for purposes related to the event but, unless you are specifically notified otherwise, may not share it with others or use the data for marketing purposes. When you attend a Computex co-sponsored, whether sponsored by Computex or otherwise, Computex may collect information concerning your participation and feedback. For example, Computex representatives may scan badges of event participants, and may share the information from such scans with sponsoring vendors. Computex presents in conjunction with events sponsored by other organizations. In these cases, event registration may be handled by the event sponsor. When attempting to register via a link from the Computex web site, you will be presented with a web page informing you that the registration is not being handled by Computex. In these cases, you should familiarize yourself with the privacy policy of the sponsor organization. Computex is not responsible for the privacy or security policies of these third parties.

Your employer: Many organizations purchase manufacturer training vouchers that may be used by their employees to pay for attendance to a specific training event or specified conference. By using a voucher, the employee understands and agrees that their data, including contact information and attendance-related data may be shared with the organization’s designated contact. If your employer has purchased vouchers, your company email address may have also been provided to us by your organization. This information is used solely for the purposes of deploying purchased manufacturer training vouchers across your organization.
Vendor-sponsored webcasts: When you register for a free vendor-sponsored webcast, your contact information may be shared with the sponsoring vendor. The information Computex provides to the vendor is for their organization only and the sponsoring vendor agrees not to share or resell the provided information. The data given to the sponsoring vendor includes email address, first name, last name, title, work phone, company name, address, city, state, postal code and country.

Surveys: Computex may occasionally provide you the opportunity to participate in surveys. If you participate, we may request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact and demographic information such as name, company name and address. We may share aggregated demographic information about our user base with our manufacturer partners. This information does not identify individual users.

Normal course of business: When you contact Computex, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

Marketing and communications channels: Computex may use Twitter, Facebook or other social media outlets to market and promote its offerings and services. Any communications you make with Computex using these media may be used by Computex in accordance with this policy.

3. Vendors, Suppliers, or Other Access to Your Information

We may provide access to your personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

4. Legal Access to Your Information

  • We may share personal information with companies, organizations or individuals outside of Computex if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
  • Meet any applicable law, regulation, legal process or enforceable governmental request.
  • Enforce applicable Terms of Service, Terms of Use, or other potential violation of Computex contracts or rules, including investigation of potential violations.
  • Detect, prevent, investigate or otherwise address fraud, security or technical issues.
  • Protect against harm to the rights, property or safety of Computex, our users or the
    public as required or permitted by law.

5. Website Activity

Log Files. As is true of most Web sites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data. We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). Computex may associate your device identifiers or phone number with your Computex Account. We use this information to analyze trends, to administer the site, to track how visitors interact with the site.

Cookies. A cookie is a small file that is stored on a user’s computer for record-keeping purposes. Computex typically uses both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time, and can be used when you return to our site to help identify you or allow you to log in, or on other third-party sites to communicate to you via online-marketing channels. You can remove persistent cookies by following directions provided in your Internet browser’s help file.

6. Marketing & Advertising, Including on Other Websites

We may engage third-party companies, including but not limited to Google, to place and track advertisements on third-party websites. Like most advertisers, we place advertisements where we think they will be most relevant to customers. We place advertisements by developing and using our own marketing segments that may combine online and offline information about our current and prospective customers. In addition, we may use marketing segments provided by online publishers and network advertising companies. You may choose to opt-out of such internet-advertising campaigns by visiting the Network Advertising Initiative’s Consumer Opt-Out page at https://www.networkadvertising.org/choices/.

Network advertising companies that provide these services have their own privacy policies and are not subject to our Online Privacy Statement. Many of these companies provide ways to avoid targeted advertising provided by, or thru, them. We may base these campaigns on non-personal information collected about you (e.g. We may track site activity and then deliver ads via third-party sites related to cookies associated with these activities), or on personally identifiable information (e.g. We may select a subset of cookies associated with certain courses taken, and customize an informational campaign more relevant to, say, penetration testers than incident responders).

7. How We Protect Your Personal Information

Computex safeguards the security of the data you send us with physical, electronic, administrative and managerial procedures. Likewise, we urge you to take every precaution to protect your personal data when you are on the Internet. These precautions include not storing passwords, changing your password often, using a combination of letters, numbers and symbols, and using a secure browser over a secured network.

The Computex website currently uses at least SSL v3 and TLS v1.2 encryption on all web pages where personal information is submitted. This is designed to protect the confidentiality of your personal information as it is transmitted to us over the Internet.

Computex may employ independent contractors to help manage data services, and such contractors may have access to data, similar to the access we give our employees. For example, we may choose to use a third-party application service to manage our customer relationship management activities, and Computex may store sales account data, including personally identifiable information, with such a service provider. We endeavor to ensure that these third-party providers are protecting your information, but we are not ultimately responsible for their practices.

8. Information Obtained From Third Parties

Computex does not sell or trade your personal information. We may at times receive contact lists from other organizations. We may send mailings such as brochures to these addresses. Typically, these are one-time mailings, and the data is not entered into our database. If you want to remove yourself from the third party’s database, you must contact them directly. These mailings have a brochure code printed on the mailing label. By providing this code, we will be able to tell you from what provider we received your contact info.

9. Statement Regarding Safe Harbor

Computex complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. To learn more about the Safe Harbor program, please visit http://www.export.gov/safeharbor/

10. Changes To This Privacy Statement

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

11. Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at solutions@computex-inc.com.